Terms & Condition

Welcome to Online Shop Iran! Please read the following terms and conditions carefully before using our services. Using Online Shop Iran services means accepting these terms.

How the services work

  • Step 1 – Order Registration

To place an order, you can contact us via the website or WhatsApp and send us the link or image of the product you want.

  • Step 2 – Order Confirmation

Our experts will be with you at all stages, from order confirmation to the purchase and delivery of the product.

  • Step 3 – Payment

After confirming the order, you must pay the amount of the product along with a 10% service fee and shipping cost to the destination.

  • Step 4 – Purchase and Shipping

After making the payment, your purchase will be successfully registered and delivered to our representative in Dubai. At this stage, you can track your order along the way.

  • Step 5 – Order Delivery

Your order will be delivered to the address you have registered in your account or notified to our experts.

General Terms and Conditions

  • Delivery Guarantee: We ensure that the purchased item is delivered as per your order.
  • Returns and Refunds: The terms of returning the item are determined in accordance with the policies of the store or the original website from which the purchase was made.
  • 24-hour support: Our experts will be responsible for you at all stages of purchase, shipping, and delivery.
  • Unlimited Shopping Order: You can shop without restrictions from any reputable store in Dubai and around the world.
  • Buying without intermediaries: Your order is supplied directly from the main stores.
  • Fair commission: Our service fee is only 10% of the product amount.
  • Safe and worry-free shopping: We carry out all shopping processes with complete confidence and transparency.
  • No worries about fraud: Your purchase is made from reputable and approved stores.

Return and Refund Policy

  • In case of requesting a return of the product, the product must be intact and undamaged.
  • The user is required to coordinate with our expert before returning the product to issue a return authorization.
  • The return process will be time-consuming because the product must first be returned to Dubai and then returned to the original store, and a refund request must be made.
  • Refund policies depend on the original store's rules, and processing time may vary.
  • The 10% service fee is not refundable, even if the product is returned.
  • Changes to Terms and Conditions
  • Online Shop Iran reserves the right to update its Terms and Conditions at any time. Users are required to check this page periodically.

Contact Us

With Online Shop Iran, shopping from Dubai and around the world is no longer a dream but a real, enjoyable, and safe experience!

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